In this era of mobile apps, everyone wants a piece of the pie. There are hundreds and thousands of apps available in the market. But not every app has millions of users who are actively using it. The reason for this can vary. Some people don’t have a reason to use it or are not interested in it.
Note that there have been innumerable times when someone has downloaded an app but has quickly uninstalled it as well. The reason for this ranges from not using it much to finding it boring. Of course, no app developer or company wants this to happen. To prevent such situations from arising, one needs to know about the likes and dislikes of their users about the app.
For this, one needs an app engagement software. But the question is- what are the factors that should be considered before configuring this tool? Here are those factors which should be considered:
Ease of Use
The tool being used should be easy to understand and make use of. To ensure this, the development team should test the programmer multiple times. Putting it through multiple trials will refine it and get rid of unnecessary baggage. When this streamlined end tool reaches users, then they will find it easy to operate.
Hundreds and thousands of users on the app will be using the tool to give their opinions on the app. So along with ease of use, the software should also be personalized according to their tastes. It will make users feel more important, and they will feel like they are a part of the app. As a result, they will be more inclined to take part in such surveys.
Whenever anyone takes a survey, the first thing they want to know is- is it anonymous? Even if the survey is for your app users, people want to assurance that their answers will remain anonymous. So it’s important to ensure that user views and opinions don’t get leaked. Apart from this, developers will need to make sure that personal or financial information stored in the app doesn’t get leaked.
The engagement tool should seamlessly integrate with the application. It should not pop up suddenly while the user is engrossed in using the app. Instead, it should be put before the user begins using the app or is about to log out. But this pertains only the surveys put out. If the software is being used, then it should collect information about user movement in the app and also in the related services offered.
Activation cycle management
Even if the engagement measuring software has been deployed, it should still be tracked. It should be updated periodically according to new data gathered. The data gathered should ideally be analyzed throughout its entire activation cycle. As such, the costs of keeping the software deployed must be weighed against its uses.
Speaking of costs, the activation of any engagement tool needs money. It needs capital injection during its initial phase, development phase, as well as the deployment phase. It must be kept in mind that this cost doesn’t end here. Maintaining the software, upgrading it, and changing it altogether to suit the needs of the audience needs money. So one must weigh the benefits that they will be getting from it against the cost of keeping it activated.
As such, there are a lot of factors which must be kept in mind while making app engagement tools and software. If there’s one company that specializes in making the software, then it’s Approx. They calculate the cost, weigh the factors, keep your wants and wishes in mind before making the software. As a result, your tool for app engagement will give you all the data to know, retain, and grow your user base.