What to do if you win big at an online casino?

There is a widespread belief that the casino system works in such a way that people do not win there but lose. They say they apply several psychological tricks to any player in such places, the main one of which is to give an opportunity to win a little, as if to get involved, in order to rip him off later. However, history knows cases when people left casinos with millions of dollars in their hands.

The same is valid not only for the physical on-land casinos but online ones as well like prothaicasinos.com. Thus, the Mega Fortune progressive jackpot slot brought €17,861,800 to a Finnish citizen in 2013, and in 2011 a player from Norway won $17.3 million on the Arabian Knights slot. There are numerous cases of big wins not only on slots but also in the live casino at Parimatch on baccarat, roulette, and poker tournaments online games.

How do I withdraw my winnings?

After winning, the withdrawal request is generally quite easy and straightforward. The actual process depends largely on the payment method as well as the rules of the casino. However, there are several steps that in all cases are part of the operation, no matter which method you choose., no matter which method you choose. In your personal profile find the Payments section. There you will be able to see the payment methods supported by a particular online casino, and other useful info, like processing times and fees. Then you need to choose which option to use to withdraw your winnings, like:

  • to an electronic wallet;
  • a bank card;
  • mobile payments (Paytm);
  • by bank transfer, etc.!

Once you’ve chosen the right payment method, the last thing to do is to fill in the necessary data, such as banking details and personal information. It is worth mentioning that it depends on the payment option you select. Some methods do not require you to enter any ID data, while others, on the contrary, demand it.  In addition, keep in mind that there are the varying minimum and maximum limits offered by each payment solution as far as withdrawals are concerned. The same goes for their processing time since it clearly changes depending on the payment service provider’s policy.

Problems with the withdrawal of funds

Players who order the first withdrawal of funds from a casino are often concerned that the company is processing the request very slowly. This is because the security service of the bookmaker checks the client, the correctness of filling out the application, and entering details. After verification, the player will not need to re-enter the card or wallet number, or other details. Sometimes there may occur a problem of the payout, which may lay in the following:

  • the customer has entered different methods of deposit and payout;
  • the client’s and the recipient’s name and surname are different;
  • there is a mistake in details of the account, wallet, or bank card number;
  • the procedure for identifying the wallet has not been completed yet;
  • a bookmaker suspects the user of foul play. Withdrawal of funds from the client’s deposit is suspended until all the circumstances are clarified;
  • you have ordered the payment of funds not from the gaming account, but from the bonus account!

If you have difficulties with the application for profit payout, contact a technical support operator by calling a hotline, via Live Chat, email, or a feedback form.

Players, choosing a gambling operator, consider several issues: the availability of the games he is interested in, their software providers, user-friendly interface, reliability of the bookmaker, ways to make a deposit, and how to withdraw funds. The latter criterion is one of the most important reasons for selecting a casino. It must be reliable, first of all, in terms of payments. Gamblers must be assured that they are not going to be deprived of their winnings.