What To Look For In A General Insurance Company?


Buying insurance is super easy these days. Intuitive websites, aggregator platforms, and 27/7 customer support facilities ensure that you get the right kind of coverage no matter which type of insurance you seek. However, the wide range of options can sometimes leave you confused wondering what to pick. This confusion usually happens with general insurance products such as car insurance , health insurance, travel insurance, commercial insurance, and home insurance. Each of these products forms an important part of your insurance portfolio and choosing between plans can be a trying task indeed. Most of all, deciding on one insurance provider among the masses competing for your attention can truly prove tough. So, to help you out, here are some things to look for in a general insurance company to know you are making the right choice.

  • High claim settlement 

The insurance provider you opt for should have a high claim settlement ratio. This ratio shows you what percentage of claims the company pays out from the total number that it receives. The higher the percentage, the better your chances of receiving the money when you need it.

  • Great customer service

Even if your insurance provider is a well-advertised brand name, it only makes sense to buy their policies if they offer great customer service. Look for facilities like 24/7 access to agents over the phone, toll free numbers, live chat, email assistance, and more. Read up reviews online to see what other people have to say about this insurance provider’s service.

  • Affordable premium pricing

It is important to find an insurance provider who offers affordable premiums on all their insurance products without skimping on the features. Use aggregator websites to compare policy inclusions between different companies and plans within the same company. Also visit the insurance company’s own website to check for any on-going discounts. Finally, do not be afraid to call up the insurance provider and ask for a discount upfront. Many insurance firms will gladly offer a price reduction to customers who buy more than one policy through them.

  • Ease of transacting

A good general insurance company should ideally offer you simplified transactions. This means that you should be able to file a claim, renew your policy, and troubleshoot on their website or over the phone with an agent 24/7.  Remember that emergencies can strike at any time so, it helps to know that your insurance provider is accessible no matter the hour.

  • Company history

Last but not the least, do read up a bit about the insurance company. Check how long they have been in operation and who are the company heads. Also inquire into the geographical extent of their coverage.

Choosing the right general insurance company will truly allow you to rest at ease, knowing you are covered for whatever obstacles life may throw your way.  Make sure to do your research well and compare the various options before settling on the one best suited to your needs. We hope this article has proved helpful for you.